Privacy Policy

TODCO, a division of Overhead Door Corporation (TODCO”) respects your privacy rights and appreciates your interest in our website (“Site”). This privacy policy (“Policy”) is effective as of January 27, 2020. Any use prior to this date may be governed by an earlier version of this policy. If you have any questions about our Policy or believe that our Site is not conforming to this Policy, please contact TODCO by one of the methods listed below.

TODCO, a division of Overhead Door Corporation.
1295 E Fairground Rd
Marion, OH 43302
Phone: (740) 383-6376
E-mail: marketing@todco.com

Your Consent. By accessing the Site, you expressly consent to TODCO’s collection, use, disclosure and storage of your personal information and other information received by us as a result of such use in accordance with this Policy, the Terms of Use, your consent, and as permitted or required by applicable law. If you do not agree to the forgoing, you should immediately stop using or accessing the Site. In the event you change your mind at a later date, you may withdraw your consent by sending a request with sufficient detail that allows us to properly understand, evaluate, and respond to the email listed above and indicate on the subject line, “Privacy Compliance.” Please also note that the Site may be hosted in countries other than yours, including the United States. By accessing the Site, you expressly consent to the transfer of your information outside of your home country, which may provide for different data protection rules than in your country.

Personal Information. TODCO’s Site does not record your name, mailing address, email address, phone number, or similar information unless you provide it to us. Examples of how you may provide this type of information to TODCO’s is when you respond to a survey, fill out a form, request information, or create an account. TODCO uses this type of information to fulfill your requests, administer various programs, provide services, and for other business purposes. We may also use the information you provide to send you marketing communications. At any time you may update and correct your personal information, request that we delete your personally identifiable information, or deactivate your account. This can be done by logging into your account to make the change or by contacting TODCO using one of the methods listed above.

Automated Interactions. TODCO’s Site uses session IDs and cookies. A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. These technologies are used to help us better understand our viewers, save user’s preferences for future visits, and to help us develop new tools and features for the Site. We may collect information about your interactions with us such as the type of device or browser you're using, your IP address, the URLs of the websites you were at before you visited our site, the length of your stay, and the actions you take on the website. We may collect and store this information for each individual, on an aggregated basis, and/or a combination thereof. You can disable this feature or erase this information at any time by through your web browser. However, if cookies are disabled, some of our services may not function properly.

Information You May Provide to Third Parties. Third party vendors such as Google may use first-party cookies such as the “Google Analytics” cookies and third-party cookies such as the “DoubleClick” cookie, or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Site. Google will drop a cookie with a randomly-generated ClientID in your browse that is anonymized, and we may send Google your IP Address. We may also use Google features such as the “Google Display Network Impression Reporting” and “Demographics and Interests Reporting” on our Site. Analytics such as age, gender, language you speak, region you are from, frequency you visit our Site, whether you are a new or returning user, and type of browser you are using may be shared. You can read more about how Google uses your Personal Information by visiting www.google.com/intl/en/policies/privacy/. You can also learn more about the Google Analytics opt-out add-on by visiting www.tools.google.com/dlpage/gaoptout.

Information TODCO May Provide to Third Parties. TODCO does do not sell or rent your personally information to outside unaffiliated parties unless we have provided you with advance notice of our intent to do so. This does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or servicing you so long as those parties agree to keep this information confidential. Your personal information may also be shared with current or future TODCO affiliates entities and we may release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for other uses.

How Long We Keep Information. We may retain your personal information for as long as your account is active; as needed to provide you products or services; as needed for the purposes outlined in this Policy or the purpose outlined in the policy that was in effect at the time the data was collected; as necessary to comply with our legal obligations (e.g., to honor opt-outs), resolve disputes, and enforce our agreements; or to the extent permitted by law.

Privacy Rights. California residents may request certain information about the information we collect and how their personal information was shared with third parties for direct marketing purposes during the past year. Please send your request to TODCO at 1295 E Fairground Rd., Marion, OH 43302. To help us process your request, please provide sufficient information to allow us to identify you in our records.

Protecting Children's Privacy. This Site is intended for adults and we do not knowingly collect personal information from children under 13 years of age. If you believe your child has submitted personal information to this Site, please contact us immediately.

Marketing. If we send you email advertisements we will avoid the use of false or misleading subjects or email addresses, identify the message as an advertisement, include the physical address of our headquarters, and monitor third-party email marketing services, if applicable. You may elect to stop receiving marketing or promotional e-mails and other marketing communications at any time. To do so, please let us know by using the opt-out response device that can be found at the bottom of each such email or contacting us at the address listed above. While you can elect not to receive promotional messages, we reserve the right to send you informational emails about your account or administrative notices regarding the Site as permitted under the CAN-SPAM Act.

Security. TODCO has implemented reasonable physical, administrative, and technical safeguards to protect the personal information under our control from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Our personnel and the personnel of our affiliates may be provided access to personal information about you only if they have a need to know the information in connection with a legitimate business purpose, such as the provision of services to you. TODCO uses SSL encryption and/or Transport Layer Security in connection with certain areas of the Site to enhance the security of data transmissions. While TODCO strives to protect your personal information, we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal information. TODCO urges you to take every precaution to protect your personal data when you are on the Internet. Laws and regulations guide us in how to give you notification when certain types of sensitive information are involved in a security breach. If you become aware of a security issue, please contact TODCO at the email address listed above.

California Consumer Privacy Act Rights (“CCPA”). California consumers have the right to request that TODCO disclose information about our collection and use of your personal information over the preceding 12 months. Once we have verified your request, we will disclose what personal information we have collected about you and if we have sold your personal information to a third party. In the event we have sold your personal information as defined by the CCPA, you may also ask to know the categories of your personal information we have sold and to whom we have sold it. California consumers also have a right to request that TODCO delete certain personal information that we retain unless we need to retain the personal information in order to do any of the following: provide goods or services to the consumer; detect or resolve issues security or functionality-related issues; comply with the law; conduct research in the public interest; safeguard the right to free speech; or carry out any actions for internal purposes that the consumer might reasonably expect. For data portability requests, we will select a format that is readily useable, and in accordance with the CCPA we will not discriminate against any consumer who chooses to exercise their rights.

California Resident Access Request. To exercise the access, data portability, and deletion rights described below, California residents may submit a verifiable consumer request to TODCO by either calling 833-314-0167; or emailing: privacy@todco.com. Your request must: (1) indicate on the subject line, “Privacy Compliance”; (2) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and (3) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. You may also authorize an agent to submit a request on your behalf, so long as you provide the authorized agent written permission to request on your behalf, and your authorized agent additionally is able to verify their identity with us. We endeavor to respond to a verifiable request within 45 days of its receipt.

Policy Updates. TODCO may periodically change this Policy to keep pace with new industry practices and regulatory requirements, among other reasons. Any non-material changes will take effect immediately upon posting, and we will indicate the last modified date at the top of this document. There may, however, be cases where changes to the policy may be more significant. In such cases, we will provide you with a prominent notice of such changes before they take effect or will directly send you a notification. Your continued use of our products and services after the effective date of the Policy means that you accept the revised Policy. If you do not agree to the revised Policy, please refrain from using our products or services and contact us using one of the methods listed at the top of this document to close any account you may have created.

Links to Other Websites. Our Site may have links to third party websites, many of which have their own privacy policies. You acknowledge that accessing any third party websites that are linked to this Site is at your own risk. You should review the privacy policy of any such website you choose to visit.

Terms and Conditions. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site.